How to install the GenPro 300e USB modem driver
It is imperative to be connected with an administrator session in order to install the driver.
Disconnect the modem from the computer and download the necessary driver: Driver Gen Pro 300e
Run the downloaded file and confirm all steps.
Go to the device manager to identify the communication port to report in the Winfluid automatic reading software Device Manager Access Help
Use the port named USB3 AT and DATA (COMxx)
Replace the “xx” with the number indicated by Windows, in the case of the example below: COM13